Although, only 2 disgraceful incidents were reported and highlighted to the media but who knows how many more have been swept under the carpet?
Such shops shouldn't even exist in the first place !
Mobile Air owner's name is Jover Chew.
You can read about the 2 incidents here, more awareness needs to be raised about this dishonest shop :
http://www.straitstimes.com/news/singapore/more-singapore-stories/story/sim-lim-shop-paid-coins-now-getting-probed-case-20141102
http://singaporeseen.stomp.com.sg/singaporeseen/this-urban-jungle/vietnamese-tourist-kneels-down-and-tearfully-begs-for-iphone-6-refund-at-sim-lim
Do not get cheated and avoid shopping at Sim Lim Square if you can. Too many black sheeps in that place.
Update for Public Awareness: J2 Mobile from Far East Plaza is also opened by Jover Chew and his wife, Winnie. Although, J2 Mobile have claimed that they are not related to Mobile Air but the decision is yours if you wish to take the risk and patronize them.
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